Table of Contents
1. Collection of Information
We collect, process and use your information when you:
- Register for our Services or sign in to an existing account
- Visit our website(s)
- Access our application(s)
- Connect to our Services using third-party accounts, such as your email or social media
- Contact us for support Enter a sweepstakes, contest, promotion, survey or poll
Further, we and our service providers automatically collect certain information about you through:
- Interaction with our Services
- Location-identifying technologies
The types of information you provide may include personal information. “Personal information” means information that can be used to identify you (whether alone or in combination). The personal information you may provide to us includes:
- First and last name
- Unique personal identifier
- Email address
- Mailing, and/or shipping address
- Phone number
- Commercial information such as records of products or services purchased, obtained, or considered by you
- How you connect to our Services, such as your IP address, unique device identifiers, device or session IDs and information regarding the network and connected hardware (e.g., computer or mobile device and carrier), and system configuration information
- Your geolocation, to the extent you have configured your device to permit us to collect such information, date and time stamps associated with transactions, and locale preferences.
2. Usage of Information We CollectWe may use information about you in the following ways.
Manage Your Account
If you provide us personal information, we may use it to: (i) process your registration with our Services, including verifying whether your email address is active and valid and enrolling you into our programs; (ii) track your shopping, deliver your purchased items; (iii) send you technical notices, updates, and administrative messages; (iv) provide you member services regarding your account and reply to your questions, comments and requests; and (v) comply with legal and regulatory provisions in force and with the competent judicial authorities in each geographical jurisdiction that the Company operates in. We may also use your information to assess risk and prevent fraud.
Fulfilling Your Order
If you make a purchase from a retailer, we will collect a your purchase verification information from the retailer and a valid shipping address including all of the following: (i) your name as it appears on the order confirmation page, (ii) your purchase confirmation number, (iii) your order number, (iv) the date of purchase and (v) any other information that we may need to be able to collect your item from the retailer and deliver it to you. Cartana will use this information solely in facilitating the delivery of your purchased item.
Improve Our Services
We may process information through analyzing and monitoring usages and trends and performing statistical analyses to improve our Services and the websites, applications, marketing efforts and the products and services of our affiliates we recommend or offer to provide a better service to you in the future. We may also use this information to adapt Service content to be more likely to be of interest to you.
Administer Contests, Sweepstakes and Promotions
From time to time, Company may invite you to enter various contests, sweepstakes, surveys or promotions. If you choose to participate in a contest or promotion, your personal information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize.
3. Sharing of Information
We may share the information we collect, including your personal information, under the following circumstances:
Protection of Rights and Other Legal Purposes
We may share the information we collect, including personal information, to the extent permitted by applicable law, (i) in response to subpoenas or other legal processes or if in our good faith opinion such disclosure is required or permitted by law; (ii) at the request of governmental authorities conducting an investigation; (iii) to defend our terms and conditions or other policies applicable to our Services; and (iv) to protect the rights, property, life, health, security and safety of Company or any third party.
4. Your Choices
You may in some cases have the option to decline providing us information. However, your choice not to provide information may impact your use of certain features or services.
5. Referral Programs
Company may offer features that allow you to inform an individual about our Services. If you choose to use our referral features, we will ask for your referral’s email address to send them an electronic communication inviting them to join our Services. Company will store this information for the sole purpose of sending this email and tracking the success of our referral program. If you choose to participate in our referral programs, you represent and warrant that you have a personal relationship with your referral and that you are authorized to share their information with Company for the purpose of sending this communication to invite them to join the Services.
If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at firstname.lastname@example.org.
7. Contact Us